Help, Advice & Blog
Why is my hot water not working?
Why is my hot water not working? You wake up in the morning, jump in the shower and…..its cold. Not an ideal start to the day! First things first, go to your boiler and check for any error messages and codes. Boilers these days are very good at diagnosing their own faults and some are…
Should I replace my boiler before selling my home?
Should I replace my boiler before selling my home? Does a new boiler add value to my property? So your planning on selling your home this year and the old inefficient boiler coughing away in the cupboard is probably the last thing you would think about replacing. If anything you’d be glad to be shot…
Why Is My Boiler Making a Noise?
Why is my boiler making a noise? Common causes & fixes Boilers are essential for keeping your home cosy and functional, providing both central heating and hot water. While they don’t need to be completely silent, they also shouldn’t be so noisy that they become a nuisance. If you’re hearing clanks, bangs, or whistles from…
Why is my boiler pressure is too high?
Why is my boiler pressure is too high? Here are the most common reasons why your boiler’s pressure is too high (and how you can fix them): #1 – Too much water in the system The most common cause of this is if you have recently topped up (repressurised) your boiler after it’s suffered from…
Why is my boiler losing pressure?
Why Is My Boiler Losing Pressure? A boiler losing pressure can be caused by a number of things. You might have a leak on your central heating system if your combi boiler is losing pressure. A leak on your central heating system can cause your combi boiler to lose pressure. Be on the look out…
What pressure should my boiler be?
What pressure should my boiler be when the heating is off? Boiler pressure should generally be between 1 and 1.5 bars when central heating is turned off. The needle of the pressure gauge should remain above the lower limit set by your boiler manufacturer at all times. Always check your boiler manual to see what…
Should I repair my boiler or replace it?
Should I repair my boiler or replace it? Is it beyond economical repair? Deciding whether to repair or replace your boiler can be a challenging decision. Boiler breakdowns are often unexpected, and having the budget available for a replacement is not always feasible. If your budget permits, however, it may be wise to consider installing…
How long does a new boiler installation take?
How Long Does a New Boiler Installation Take? A new boiler installation time scale depends of a few different factors, but here’s an idea of what to expect. Straight forward boiler installation, same location same boiler type Typically, straight forward boiler installations take 1 – 2 days. Things are usually back up and running within…
Will a Service Fix My Boiler?
Will a Service Fix My Boiler? In some cases a boiler service will resolve a few issues that can come from a lack of routine maintenance, particularly pressure loss issues. But if a boiler is broken down completely or is not working correctly then it’s usually a case that the boiler will need to be…
Common signs that your radiator needs bleeding
Bleeding Your Radiators Bleeding your radiators every so often keeps them working efficiently. That not only means a warmer home, but cheaper energy bills too. But if you don’t do it regularly, your radiators could start taking longer to warm up. Or they may not give out as much heat as they should. So, you…
Frequently Asked Questions
Our FAQs section looks to answer any questions you may have about boiler servicing, repair or installation. Should your question still be left unanswered please contact our team.
Which boilers can you service?
As fully trained heating engineers, we can service boilers from any manufacturer. From Alpha, Worcester, Baxi and Glow-worm to Vaillant, Vokèra and Viessmann, we have hands-on experience with almost every boiler brand on the market.
We service boilers in Dunfermline, Kirkcaldy and the surrounding area's in Fife.
How much does a boiler service cost?
A boiler service starts from £59.99 to £94.99.
We service boilers in Dunfermline, Kirkcaldy and the surrounding area's in Fife.
How often does my boiler need a service?
We recommend booking in a boiler service at least once a year. An annual boiler service will check your boiler’s condition after the intense winter period and make sure it’s working at its best ready for the return of cold weather.
We service boilers in Dunfermline, Kirkcaldy and the surrounding area's in Fife.
How long does a boiler service take?
A general rule of thumb is a boiler service will take between 45 minutes to 1.5 hours.
We service boilers in Dunfermline, Kirkcaldy and the surrounding area's in Fife.
Can a plumber repair my leaky boiler?
Plumbers are not typically trained to handle boiler-related issues as they involve gas work. It’s best to call a qualified heating engineer like one from Jones Heating to diagnose and repair boiler problems safely and effectively. Our plumber and gas engineers cover Dunfermline, Kirkcaldy and the surrounding areas in Fife.
What plumbing services do you offer?
If your boiler, heating or hot water has stopped working we have you covered!
We repair boilers from Baxi, Worcester-Bosch, Vaillant and more to keep your home warm and cosy. You’ll get a fixed price, professional repair and expert advice going forward.
If you have a leak from taps, pipework, radiators or you just need some general plumbing help we're here to help.
What We Don't Cover
While we wish we had the availability to fix every plumbing problem in your home, unfortunately we can't.
If you have blocked or issues with your drainage system or in need of a new bathroom we're unable to help, but with our relationships with other trades company's we can happily assist with a referral.
Our plumber and gas engineers cover Dunfermline, Kirkcaldy and the surrounding areas in Fife.
What is the difference between a plumber and a gas engineer?
Both plumbers and gas engineers work with piping systems, but their specialisations differ. Plumbers focus on installing, maintaining, and repairing water supply and drainage systems. At the same time, gas engineers specialise in the safe installation, maintenance, and repair of gas appliances such as boilers and central heating systems. Our plumber and gas engineers cover Dunfermline, Kirkcaldy and the surrounding areas in Fife.
Will a service fix my broken boiler?
In some cases a boiler service will resolve a few issues that can come from a lack of routine maintenance, particularly pressure loss issues.
But if a boiler is broken down completely or is not working correctly then it’s usually a case that the boiler will need to be repaired before a service can be completed.
We service boilers in Dunfermline, Kirkcaldy and the surrounding area's in Fife.
Do I need to have my hot water tank serviced too?
It’s very important to have your pressurised hot water tank serviced.
If you have a pressurised hot water cylinder then you should have that serviced too. If you have a gravity fed hot water tank then it’s not necessary to be serviced.
You can usually tell if it is a pressurised hot water tank because most of them are white, whereas gravity fed tanks can be green, blue, red, or just copper.
Pressurised hot water tanks have some important valves and components which need to be checked and routinely maintained.
If they’re not maintained it can lead to faults or in some cases a dangerous situation.
It’s highly recommended to have this serviced at the same time you have your boiler serviced.
Why does my boiler keep breaking down?
If your boiler keeps breaking down, there might an underlying problem that’s causing it. In some cases, it may even need replacing. Jones Heating's boiler repair experts will work to identify and fix the root cause of breakdowns to give your boiler a new lease of life. If that’s not possible, we’ll advise you on the best course of action so you can make an informed decision.
We repair boilers in Dunfermline, Kirkcaldy and the surrounding area's in Fife.
How long will it take to fix my boiler?
We always aim to fix boilers on our first visit – within the day – without the need to replace parts. If replacement parts are needed, it can understandably take a little longer. Whatever the case, you’ll be kept informed every step of the way, so you know when your boiler will be back up and running.
We repair boilers in Dunfermline, Kirkcaldy and the surrounding area's in Fife.
What does a boiler repair consist of?
Boiler repair step 1 – Fault diagnosis
When a boiler breaks down we need to attend the job to diagnose the fault, even if the boiler gives us a fault code which directs us to the possible fault.
Fault codes give us a very good idea of what could be at fault, but sometimes there are underlying issues which the fault code doesn’t give away.
Most of the time, a fault diagnosis is a simple process and we know what’s going on within 20 minutes or so.
Of course, some faults can be a bit more tricky and can take up to an hour or more.
Boiler repair step 2 – The repair / part installation
If we find that we can complete the boiler repair without the need for any parts then we will get on with the job in hand and charge you based on total time taken.
If a part or parts are required then we will call our suppliers to see if the part is still available, in stock and how much it costs.
Once we have this information we will give you a price to return to complete the boiler repair.
If you wish to shop around then we’re absolutely fine with that. We will charge you for the time taken to complete the diagnosis and give you a report to tell you exactly what you need to complete the boiler repair.
If you wish to proceed then we will collect the part for you and get the part installed as quickly as possible.
In some cases we’re able to do this straight away but in some cases we might need to rebook the appointment for another time/date.
We repair boilers in Dunfermline, Kirkcaldy and the surrounding area's in Fife.
Should I repair my boiler or replace it? Is it 'beyond economical repair?'
Deciding whether you should have your boiler repaired or have it replaced can be a difficult decision.
Boiler breakdowns are always unexpected so having the budget available to replace your boiler isn’t always possible.
If you do have the budget available though, it can make perfect sense to ditch that old boiler and get a new one installed. New boilers come with big warranties giving you long term peace of mind.
I know it’s easy for us to say ‘replace your boiler’ but there’s nothing we hate to see more than someone investing into an old boiler only for it to break down again months later.
We have customers who have invested nearly £1000 into their old boiler over the space of 2 years and that causes us a lot of pain to see happen.
How to work out if your boiler is ‘Beyond Economical Repair’
Boilers are a bit like cars. They Depreciate in value over time.
So let’s say you have a boiler that’s 9 years old (for example) and let’s say that a boiler has a life expectancy of 10 years and let’s say that when you purchased the boiler it cost you £1000.
Well, today, this boiler is worth £100. Meaning that if a repair is more than £100 then it would be classed as ‘beyond economical repair’, in which case it would make more sense to replace the boiler than to repair it.
We hope this helps you decide what’s best for you in the long term, but ultimately, we’re here to support you and help you, regardless of which route you choose to take.
We repair boilers in Dunfermline, Kirkcaldy and the surrounding area's in Fife.
How much does a new boiler cost?
The cost of boiler installation depends on several factors, including the size of your home and the type of boiler itself. Whatever the case, we’ll provide a free, no-obligation quote which outlines all of the costs clearly, so you can make an informed decision about what’s best for you and your home.
We install new boilers in Dunfermline, Kirkcaldy and the surrounding area's in Fife.
How long does a new boiler installation take?
A new boiler installation time scale depends of a few different factors, but here’s and idea of what to expect.
Straight forward boiler installation, same location same boiler type – Typically, straight forward boiler installations take 1 – 2 days. Things are usually back up and running within 1 day and you’re never usually without heating or hot water overnight. Sometimes it’s important to spend extra time making sure the system is clean before the boiler is installed.
Boiler type conversion (heat only to combi for example) or relocation of the boiler installation – As you can imagine converting the boiler type or relocating the boiler has a bit more work involved. Typically 2 – 3 days is a reasonable time scale to expect the boiler installation to take. However, this could quite easily run into 4 days, especially if only one person is completing the works on their own.
We install new boilers in Dunfermline, Kirkcaldy and the surrounding area's in Fife.
How long will my boiler last?
A good boiler can last upwards of a decade if it’s properly installed and well maintained.
We install new boilers in Dunfermline, Kirkcaldy and the surrounding area's in Fife.
What area's do you cover?
We're based in Dalgety Bay and cover most of central fife from Dunfermline to Kirkcaldy and everything in between.
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